Privacy Policy

1. Introduction

Valtura Payments Group Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit this website or contact us.

We are registered in England and Wales and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information you provide

We may collect information that you provide directly to us, including:

• Name, email address, phone number, role, and organisation details when you submit an enquiry.
• Business information you choose to provide as part of an acquisition, investor, governance, or adviser conversation.
• Communications you send to us directly.

2.2 Automatically collected information

When you access our website, we may collect device, browser, IP address, page visit, referral, and interaction information through essential and analytics technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiry and route it to the appropriate person.
• Assess whether an acquisition, investor, adviser, or governance conversation is appropriate.
• Arrange controlled diligence or NDA processes where needed.
• Improve the website and understand how visitors use public pages.
• Comply with legal, regulatory, accounting, and record-keeping obligations.

4. Legal Basis for Processing

Under UK GDPR, our lawful bases may include consent, legitimate interests, contractual necessity, and legal obligation depending on the context.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with professional advisers, service providers, potential transaction counterparties under appropriate controls, and regulators or authorities where required by law.

6. Data Retention

We retain personal data only for as long as necessary for the purpose collected, including legal, accounting, reporting, and transaction-related requirements. Acquisition and investor enquiry records may be retained where needed to evidence the history of a conversation or process.

7. Your Rights

Under UK data protection law, you may have rights to access, rectify, erase, restrict, port, or object to certain processing of your personal data. To exercise these rights, contact us using the details below.

8. Cookies

Our website uses cookies and similar technologies. Essential cookies are required for the website to function. If non-essential analytics or marketing cookies are enabled, we will explain what they do and provide appropriate controls before they are used.

9. Security

We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure, so please do not submit sensitive merchant lists, bank details, or confidential financial packs through the public contact form.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the date above where material changes are made.

11. Contact Us

Valtura Payments Group Limited
Email: hello@valturapaymentsgroup.co.uk
Address: 129 North Hill, Plymouth, Devon, England, PL4 8JY
Company No: 16319763 — registered in England and Wales

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.